DayOne Waterbag can be purchased by customers with a billing address in any country (excluding North Korea, Sudan, Iraq, Iran).
P&G Packets can only be purchased by customers with a billing address in USA or Canada.
Please contact us if you have additional questions related to shipping.

Click here to read the DayOne Response Refund Policy

You have seven days from date of purchase to return goods with receipt.  To be eligible for a return, your item must be unused and in the same condition as you received it.  Your item must be in the original packaging and include the receipt or proof of purchase.  We will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven (7) business days.

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